Is eSignly legally binding and secure like Adobe Sign?
Yes. eSignly signatures are legally binding in the United States under the ESIGN Act and UETA, and in
most countries around the world. We provide bank-level security and are audited for major compliance
standards like SOC 2 Type II, ISO 27001, and HIPAA. Every document includes a detailed, court-admissible
audit trail.
How difficult is it to migrate my templates and users from Adobe Sign?
It's surprisingly simple. Our platform is intuitive, so user training is minimal. While there's no direct
import tool for templates (for security reasons), recreating them in our easy-to-use template editor is
fast. For enterprise clients, our support team can provide guided assistance to ensure a smooth
transition.
Will I lose any important features if I switch?
For the vast majority of users, no. eSignly offers feature parity for all core e-signature functions and
often provides more advanced capabilities—like a more flexible API and specialized compliance—at a lower
price point. We recommend starting a free trial to compare for yourself.
What makes eSignly more affordable than Adobe Sign?
Our focus. We specialize in e-signatures, so we don't bundle our product into a large, expensive suite of
unrelated software. This allows us to operate more efficiently and pass those savings on to you. Our
pricing is transparent and designed to scale with your needs, not to lock you into a high-tier plan for
one or two features.
Can I use eSignly for free?
Absolutely. We offer a generous free plan that includes all the essential features for individual users
to send and sign documents. It's a great way to experience the platform's ease of use before committing to
a paid plan for team features or higher volume.
How does your API compare to the Adobe Sign API?
Developers consistently tell us our API is more flexible, better documented, and more affordable. We
provide a full-featured REST API with clear pricing, a free sandbox for testing, and responsive developer
support. You can integrate and go live in a fraction of the time and cost.
Does eSignly support multi-user teams and role-based permissions?
Yes. Our Business and Enterprise plans are specifically built for organizations. You can easily create
teams, invite members, assign specific roles, and manage permissions to ensure operational control and
security across your entire organization.
What integrations are available for eSignly?
We integrate seamlessly with Zapier, allowing you to connect to over 5,000+ apps including CRMs, cloud
storage, and accounting software. We also offer native connectors for platforms like Salesforce to
automate your document workflows directly within your CRM.
How does eSignly handle data residency for global organizations?
We offer data residency options to store your data in your preferred geographic region (such as USA or
EMEA). This helps you meet GDPR, data sovereignty, and other local compliance requirements without
compromising on performance.
Can I customize the signing experience with my brand's identity?
Yes. You can fully customize your signing pages. Upload your company logo, choose your brand colors, and
tailor email templates to provide a seamless, professional experience that reinforces trust with your
customers and partners.
What kind of customer support is included with my plan?
All paid plans include access to our expert email support team. Business and Enterprise plans receive
priority handling. Enterprise clients are also assigned a dedicated account manager to provide direct
assistance, ensuring you always have the support you need.
How does the "1 Hour" API document signing guarantee work?
Our infrastructure is architected for high-throughput and low-latency performance. We provide
comprehensive developer documentation, quick-start guides, and a sandbox environment, ensuring that your
team can build, test, and go live with a fully functional e-signature integration in record time.
Can eSignly handle complex, multi-signer document workflows?
Absolutely. Our platform is designed for flexibility. You can set up complex, sequential, or parallel
signing workflows, allowing you to define the order of signers, CC recipients, and automated reminders to
keep the process moving forward without manual intervention.
What happens if I exceed my monthly document limit?
We believe in growth, not penalties. If you consistently exceed your monthly document limits, we will
reach out to discuss upgrading your plan or exploring custom, volume-based pricing that better fits your
actual usage, ensuring your business workflows never hit a bottleneck.