Plan how your application prepares documents, invites signers, handles status updates and stores completed records. Use this guide to scope your integration, then compare API plans and confirm access before implementation.
What should an eSignature API integration include?
An integration connects your document source, signer journey and business records. Define the complete workflow before choosing endpoints or building a signing screen.
1. Choose the signer journey
Decide whether recipients receive a signing invitation or sign within your application. Compare embedded signing and Web Forms with your direct-send requirements; confirm the supported flow and authentication for your account.
2. Prepare documents and recipients
Map your source document, signature fields, signer roles and signing order. Test representative documents and check how incomplete recipient details or invalid files are reported.
3. Reconcile status and records
Plan how your system handles pending, declined and completed requests. Confirm available webhook events, verification and retry behavior in current documentation. Define ownership of completed files and signing evidence.
Make webhook handling resilient
Verify each notification using the authentication method in the current API documentation, then queue it for processing. Make updates idempotent so a repeated notification cannot repeat a downstream action. Do not assume events arrive once or in signing order; test duplicates, delayed events and temporary failures, and reconcile status through a documented source of current state.
Keep API credentials out of client code
Store live credentials on your server in an approved secret store; never embed them in browser or mobile code, source control or logs. Separate test and live credentials, grant only the controls available and needed for the account, and confirm the account process for rotation or revocation before production.
Before moving from test to production
Confirm credentials, API plan limits, expected volume, permissions and retention requirements. Exercise successful signing, expired or declined requests, duplicate notifications and temporary failures. Document your operational recovery process.
An eSignature API (Application Programming Interface) is a set of programming instructions that allows
you to integrate electronic signature functionality directly into your existing applications, websites, or
business systems. Instead of redirecting users to a third-party platform, you can create a seamless,
branded signing experience within your own user interface.
Why It Matters
Why does this matter? Because manual document processes are slow, expensive, and create friction. By
using an eSignature API, you can automate everything from sales contracts and HR onboarding to client
agreements and compliance forms. This allows you to accelerate deal cycles, reduce operational overhead,
and deliver the modern, integrated experience your users expect. This guide will show you how.
TRUSTED BY GLOBAL LEADERS
Powerful Features, Engineered for
Developers
Go Live Faster
Start with one representative document and a defined recipient journey. Use current API documentation to plan your proof of concept. Test keys support read, test and preflight operations; production actions require eligible live access.
Bank-Grade Security
eSignly supports SOC 2 Type II, ISO 27001, HIPAA and GDPR requirements. Review applicable scope, account configuration and contractual requirements for your workflow. Data is encrypted in transit and at rest.
Operational Reliability
Design for temporary failures, safe retries and status reconciliation. Discuss availability commitments, support hours and any SLA in your commercial agreement before relying on them.
Legally Binding
eSignly supports electronic signing under frameworks including the U.S. ESIGN Act, UETA and eIDAS. Confirm document eligibility, consent, signer identity and evidence requirements for the relevant jurisdiction.
Scales With You
Estimate signing volume, concurrency and document sizes before choosing a plan. Confirm current rate limits, credit usage and capacity requirements, then validate representative peak loads.
Developer Support
Discuss API support channels, onboarding assistance and response-time commitments for your selected plan. Scope any implementation services separately.
Total Workflow Control
Map signer roles, document preparation, embedded signing and status updates to supported API operations. Confirm any conditional routing or custom application logic before implementation.
Seamless User Experience
Embedded signing can keep the signer journey within your application. Review supported configuration and test the experience on the browsers and devices your recipients use.
Instant Notifications
Use webhooks to get real-time status updates for every stage of the
signing process. Trigger downstream actions in your application the moment a document is viewed, signed,
or completed, creating a fully automated and responsive system.
Technical Architecture
The Foundation of Your Integration
Our eSignature API is built upon
industry-standard, secure, and developer-friendly technologies. We provide the robust tools you need to
build reliable, scalable document workflows without the complexity.
REST API
Our API follows RESTful principles, making it predictable, easy to work with, and compatible with any
modern tech stack.
JSON
We use lightweight and human-readable JSON for all API requests and responses, simplifying data handling
for developers.
API Keys
API key access depends on your plan and account policy. Keep live keys server-side and configure available scope, source-IP and credit controls. Use test keys only for read, test and preflight operations.
Webhooks
Build event-driven applications with webhooks that provide real-time notifications, eliminating the need
for constant polling.
SOC 2 Type II
Our SOC 2 compliance demonstrates our commitment to enterprise-grade security and data protection, a
critical requirement for B2B.
HIPAA
For healthcare applications, our HIPAA compliance and willingness to sign a Business Associate Agreement
(BAA) is essential.
ISO 27001
This international standard for information security management gives you confidence in our processes for
protecting your data.
GDPR / eIDAS
Operating in Europe? Our compliance with GDPR and eIDAS ensures your signing process meets strict EU
regulations.
Node.js
Use an HTTP client in your application stack to call documented API endpoints. Confirm current code examples and any supported SDK or wrapper in the developer documentation before choosing a dependency.
Python
Use an HTTP client in your application stack to call documented API endpoints. Confirm current code examples and any supported SDK or wrapper in the developer documentation before choosing a dependency.
PHP
Use an HTTP client in your application stack to call documented API endpoints. Confirm current code examples and any supported SDK or wrapper in the developer documentation before choosing a dependency.
Ruby
Use an HTTP client in your application stack to call documented API endpoints. Confirm current code examples and any supported SDK or wrapper in the developer documentation before choosing a dependency.
.NET / C#
Use an HTTP client in your application stack to call documented API endpoints. Confirm current code examples and any supported SDK or wrapper in the developer documentation before choosing a dependency.
Java
Use an HTTP client in your application stack to call documented API endpoints. Confirm current code examples and any supported SDK or wrapper in the developer documentation before choosing a dependency.
AWS
Plan hosting, network access, secret storage and background processing for your application. Confirm data residency and service-region requirements with eSignly for your account.
Proven Outcomes
Financial Technology (FinTech)
FinTech Startup Automates Loan Agreements, Cuts Funding Time by 70%
Key
Outcomes
Loan agreement completion time reduced from 2 days to 15 minutes.
Application abandonment rate at the signing stage decreased by 45%.
Operational costs reduced by 60%.
"The manual signing process was our biggest bottleneck. We were losing customers and our operations team
was buried in paperwork. Integrating the eSignly API allowed us to create a one-click signing experience
inside our app."
Faith Campbell
CTO, LendSwift Financial
Healthcare IT
Healthcare Platform Achieves HIPAA Compliance and Streamlines Patient Onboarding
Key
Outcomes
Achieved 100% HIPAA compliance for patient intake.
Reduced onboarding time by 85% (1 day to 10 minutes).
Eliminated 20 hours of administrative work per week.
"As a healthcare company, HIPAA compliance is non-negotiable. eSignly's API gave us a HIPAA-compliant
solution that we could embed directly into our patient portal."
Garrett Vaughn
Chief Medical Officer, CareConnect Health
Real Estate
Global Real Estate Firm Accelerates Deal Flow with Automated Commission
Agreements
Key
Outcomes
Reduced agreement generation time from 30 minutes to 1 minute.
Accelerated signature collection by 90%.
Decreased payment-related disputes by over 75%.
"Our agents need to move fast. The API automation we built with eSignly has been revolutionary. Agreements
are now generated and signed in minutes, and our agents get paid faster."
Olivia Bishop
Director of Operations, Prestige Global Properties
API Pricing & Delivery Models
Whether you are a startup building your first MVP or an
enterprise scaling to millions of signatures, we offer flexible delivery models and transparent,
volume-based pricing to ensure your success.
Self-Service API Plans
Ideal for teams with in-house developers who are comfortable with API
integrations.
Eligible API operations for your plan
Current API documentation and supported examples
Test-key read, test and preflight operations
Support options for your selected plan
Timeline: Confirm account eligibility and key access before implementation.
Commercials: Review current API plans, limits and credit charges before choosing.
Evaluating eSignature
providers isn't just about features. It's about reliability, compliance, and the total cost of ownership.
See how we stack up against the challenges you face.
API Integration Effort
Challenge: API integrations are a
resource drain. We don't have the developer time.
The eSignly Advantage: Scope one complete signing journey, then use current documentation and test-key preflight checks to validate the design. Discuss implementation assistance if your team needs help; agree deliverables and timelines before starting.
Security & Compliance
Challenge: We handle sensitive
data. How can we trust your API's security and compliance?
The eSignly Advantage: We're built for
enterprise-grade security. eSignly is compliant with SOC 2 Type II, ISO 27001, HIPAA, GDPR, and 21 CFR
Part 11. All data is encrypted in transit and at rest, with signing evidence available for the supported workflow.
Total Cost of Ownership
Challenge: Your pricing seems
higher than some competitors.
The eSignly Advantage: Compare subscription costs, usage credits, support scope and implementation effort together. Confirm any availability or response-time commitments in your agreement, and assess compliance requirements for your specific workflow.
Workflow Flexibility
Challenge: Our workflows are
unique. A standard API might not be flexible enough.
The eSignly Advantage: Flexibility is our
core design principle. Define recipient roles, embedded signing and status-update requirements, then map them to supported endpoints. Confirm any conditional routing and application-side logic during design.
Developer Support
Challenge: What happens if we need
help? Is support an extra cost?
The eSignly Advantage: Developer support
options depend on your plan and agreed service scope. Confirm available channels, coverage and implementation assistance before you start.
Legal Enforceability
Challenge: We need to be sure this
meets the legal requirements for our documents.
The eSignly Advantage: eSignly supports electronic signing under the U.S. ESIGN Act, UETA and eIDAS. Review document eligibility, consent, signer identification and evidence requirements for your jurisdiction. Preserve the completed document and available audit evidence.
Professional API Integration & Consulting Services
We don't just provide
an API; discuss implementation assistance for your signing workflow. Agree scope, architecture, deliverables and acceptance criteria before starting custom development.
API Integration & Scoping Workshop
Before writing a line of code, we'll map your existing document workflows, identify automation
opportunities, and define the optimal integration strategy.
Define clear project scope and
deliverables.
Avoid costly rework and scope creep.
Ensure stakeholder alignment from day one.
QuickStart API Implementation
Don't have the developer resources? Our expert team can handle the end-to-end integration for you. We'll
get your core use case live in a matter of weeks.
Accelerate your time-to-market.
Free up your internal development team.
Guarantee a best-practice implementation.
Custom Workflow & Logic Development
For businesses with complex needs, we design and build custom signing workflows. This includes
conditional routing and advanced data validation.
Automate even the most complex business
processes.
Reduce manual intervention and human
error.
Create a powerful competitive advantage.
Embedded Signing UI/UX Customization
We help you design and implement a fully seamless, white-labeled signing experience. Our team ensures the
embedded workflow perfectly matches your brand.
Deliver a superior, integrated user
experience.
Reinforce your brand identity and trust.
Minimize signer drop-off rates.
Compliance & Security Architecture Review
If you operate in a highly regulated industry like healthcare or finance, our compliance experts will
review applicable requirements and help scope the controls and evidence your architecture needs.
De-risk your implementation from a
compliance standpoint.
Prepare the controls and evidence for your security review.
Build with confidence in regulated
markets.
API Performance & Load Testing
Preparing for a major launch? We'll help you simulate peak loads to identify and eliminate potential
bottlenecks, ensuring your integration remains fast and reliable.
Prevent performance issues before they
impact users.
Validate scalability for high-growth
scenarios.
Ensure a smooth launch and positive user
experience.
Data Migration from Legacy Systems
Moving from a manual process or another provider? We provide services to migrate your existing documents,
templates, and contact data into eSignly.
Preserve historical data and document
integrity.
Minimize disruption to business
operations.
Get up and running on eSignly faster.
Dedicated Developer Support & Training
For enterprise teams, we offer dedicated support packages and hands-on training sessions to upskill your
team on our API.
Empower your team to build and maintain
the solution.
Resolve technical issues faster.
Maximize the long-term value of your
investment.
Webhook & Downstream System Integration
We help you configure webhooks and integrate with downstream systems like your CRM, ERP, or cloud storage
to create a fully automated business process.
Eliminate manual data entry after signing.
Create a single source of truth for your
data.
Achieve true end-to-end process
automation.
Template Strategy & Optimization
We analyze your most common documents and help you create a library of optimized, dynamic templates to
standardize your processes.
Drastically reduce document preparation
time.
Ensure consistency and accuracy across all
agreements.
Simplify the signing process for all
parties.
Advanced Authentication & Identity Verification
For high-value transactions, we can help you integrate advanced signer identity verification methods
directly into your API workflow.
Add an extra layer of security for
critical agreements.
Reduce the risk of fraud.
Meet stringent industry or transaction
requirements.
Custom SDK or Wrapper Development
If your team works with a programming language for which we don't have a native SDK, we can work with you
to develop a custom SDK or API wrapper.
Improve developer experience and
productivity.
Ensure code consistency across your
organization.
Reduce the learning curve for new
developers.
Bulk Sending & PowerForm Automation
Need to send the same document to thousands of signers? We help you automate this process using our Bulk
Send API or self-service PowerForms.
Save hundreds of hours on mass-signing
events.
Automate processes like policy updates.
Provide a self-service option for document
initiation.
API Governance & Key Management Strategy
For large organizations, we provide consulting on best practices for API governance, managing API keys,
and monitoring usage across departments.
Maintain security and control in a
large-scale deployment.
Ensure proper access controls are in
place.
Gain visibility into API usage across the
enterprise.
AI-Powered Document Intelligence Integration
Leverage the future of document processing. We help you integrate AI services that analyze and extract
data from completed documents.
Unlock valuable insights from your signed
contracts.
See how organizations around
the globe are transforming their document workflows with eSignly.
Cameron Avery
Lead Engineer, HRFlow Solutions
"The documentation is some of the best
I've ever worked with. Clear, concise, with actual useful code examples. We had a proof-of-concept for our
embedded offer letter signing integrated in less than a day. The support team was also incredibly
responsive."
HR Technology
Rachel Manning
Product Director, InsurQuote
"We needed to give our customers a way
to sign policy documents without leaving our mobile app. eSignly's embedded signing API was the perfect
fit. Our user completion rates have improved by 30% and the experience is seamless."
Insurance
Thomas Lamb
CTO, PropertyDeal CRM
"We evaluated several eSignature APIs.
We chose eSignly for its reliability, transparent pricing, and robust feature set. The ability to create
complex workflows with conditional logic was a huge win for us and our real estate clients."
Real Estate Tech
Tanner Ashby
CFO, Summit Manufacturing Group
"The ROI was clear from month one. By
automating our supply chain contracts with the eSignly API, we've reduced our contract cycle time by over
50%. The predictable, per-signature cost model makes budgeting simple and transparent."
Manufacturing
Orlando Gilbert
Head of Platform, LegalDraft Inc.
"Security and legal enforceability were
our top priorities. eSignly's comprehensive compliance (SOC 2, ISO 27001) and detailed audit trails gave
our legal team the confidence they needed to approve the integration. It's a rock-solid platform."
Legal Tech
Kaiya Bryce
Founder, Momentum Grants
"As a small organization, we don't have
a huge dev team. The eSignly API was surprisingly easy to implement, and it has completely automated our
grant agreement process. It saves us countless hours that we can now focus on our mission."
Non-Profit
Contract Intelligence
Contract Intelligence for Agreement Review
Use AI-assisted summaries, extraction, agreement questions with source citations and playbook comparisons to support document review. Confirm the supported API actions, add-on access and usage limits for your account before designing an integration.
Summaries and Term Extraction
Use agreement summaries and extraction schemas to orient reviewers and identify relevant terms. Check results against the complete source document and attachments; scope any downstream CRM or ERP connection separately.
Value: Support structured review while keeping source verification with responsible people.
Questions with Source Citations
Ask questions about an agreement and follow cited references back to the underlying text. Verify answers and citations before acting; Contract Intelligence does not establish signer identity or detect every form of fraud.
Value: Help reviewers locate relevant text and investigate questions.
Playbook Comparison and Human Review
Compare agreements with configured playbooks to support a structured review. Human reviewers resolve exceptions and decide the next action. AI output can be incomplete or inaccurate and does not provide legal advice or guarantee an outcome.
Value: Confirm eligible features, plan requirements, add-on access and allowances before rollout.