Electronic Signature FAQ | E - Signature Software FAQ

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Queries On E-Signature Technical Edition

eSignly is an online electronic signature administration. You have to simply utilize a web browser to sign and send reports or Documents. It's that straightforward.

Here's the way it lives up to expectations:

Firstly Upload your document or Report that is to be signed.

Characterize where they sign by easily dragging a signature block to the right location(s) in the document or Report.

Select the authentication/ verification system (user name, password, SMS code, security question & answer, third-party verification services).

Confirm and make sure who all signs each document or Report.

Send the document by simply clicking the" SEND" button.

An email will be received by each signer who is being invited to E-sign the documents or reports (Note: If you are face to face with the signer, you can also choose to capture their signature using your own mobile or computer device).

Each E-signer is instructed throughout the signing process step by step (yellow tabs indicate where to sign).

Documents or Reports can be downloaded once they are signed by the signer.

The eSignly documents can be saved and stored in the eSignly or can also be downloaded by the signer in their own record and can be deleted from the E-signly.

Note: The E-signature documents or reports are the standard files in PDF format that can be viewed in Adobe Reader and other PDF readers as well.


Google Chrome

Internet Explorer (versions 8, 9, 10)


Adobe Reader is not needed to get or sign documents or records. It is just important for viewing and opening the signatures docs and reports (to see all the e-signatures). At the point when seeing a document with Adobe Reader, you can confirm that a record and its e-signs have not been meddled with. Other PDF viewers won't essentially show the e-signature seal. You will require Acrobat Reader from 5 and up.

Please visit Our Pricing.

eSignly's Business Team plan comes with many unique features that can be employed to efficiently streamline a business process and instantly sign documents anytime, anywhere, and at any place. You can add unlimited members to your team at different levels of responsibilities, authority, and designations. You can add a team member at only $12 per month with access to all unique features or in a free plan with limited access.

If you're an admin of a team with a Business plan, you can change the status of your team members to give them admin power too, or revoke it from them.

What does each role mean?


Can Send and Receive Signature Requests

Can manage personal settings

Manage billing

Manage subscriptions

Invite other team members

Run reports

Lockout users

Remove users

Access all team-shared documents

Access all team-shared templates


Can Send and Receive Signature Requests

Can manage personal settings

Members cannot access billing information, nor do they have the ability to update/cancel the team's subscription or see documents on other team members' accounts.


According to the U.S. Federal ESIGN Act passed in 2000, an electronic signature is an "electronic sound, symbol, or process, attached to or logically associated with a contract or other record and executed or adopted by a person with the intent to sign the record." E-Signature programming is intended to encourage signing online while additionally making a process that brings about a lawfully enforceable assertion. E-sign is an individual's electronic interpretation of his or her consent to the terms of a specific archive.

Digital signatures, frequently alluded to as developed or standard electronic signatures, falls into a sub-gathering of electronic signatures that gives the most elevated amounts of security and general acknowledgment. Digital signatures are based on the encryption technique that is it enables users to ensure the authenticity of the doc signer and to trust that a signature is valid through the use of a public and private key pair. Whereas An electronic signature, or e-Signature, is an electronic indication of intent to agree to or approve the contents of a document. An e-signature is a legitimate idea, bringing about an enforceable online procedure. It is intended to encourage signing online while additionally making a process that brings about a lawfully enforceable assertion. Hence we offer you the best e-signature facility built under the security of digital signatures platform.

Yes. Security is constantly top-of-brain when associations start e-signs with clients, accomplices, agents, and suppliers. To alleviate hazard, E-sign gives three levels of security:

Signer validation is the procedure of distinguishing an individual and guaranteeing that the individual is who he or she claims to be. eSignly offers numerous approaches to identify the signer, including customary login/secret key, security answer, SMS passcode, and more.

Document verification is the level of security that verifies and validates the document information to ensure that it is not changed by the time it is signed. Any kind of tampering or altering in the document or e-signature will cede the document and will make the e-sign invalid because once the document is signed by the eSignly software, it cannot be altered in any manner without noticeable detection. The E-signal does this by producing an altered/ tamper-proof seal between the document and the signatures. It is also not possible to copy or paste an e-signature from any document since eSignly protects the e-signature block with the digital signature technique of encryption. Instead of all these tough securities, E-signal makes it simple for its users to validate the security of documents and signatures with just one click.

This is complete proof of how a client finished an exchange on the web or through a cell phone. eSignly electronic signature programming catches and stores the website pages that were seen and marked by every client, their request, time and date of presentation – and additionally any email notices, SMS codes sent voice catch, and other information identified with the exchange. This makes it conceivable to demonstrate the procedure a signer experienced, viably securing all gatherings in the exchange.

Utilizing electronic signature can help spare you time and cash, whether you're a substantial organization or a little business. Also, traditional paperwork is now changing with the advancement in technology, and every business requires fast and quick signature work, so E-signatures are important. Apart from these immediate benefits, e-signature is also useful for :

Individuals love e-signature on the grounds that they're advantageous. By signing on the web, clients don't need to detract time from work or family, and they don't need to invest time and drive head to a retail branch. They can e-sign from any place according to their comfort.

eSignly catches a record of everything that transpires amid the E-signing methodology. This electronic proof diminishes danger identified with arguments about "I wasn't demonstrated that disclosure" or "I didn't go for that coverage."

The clients don't get the opportunity to shop around since the E-signatures are so immediate.

This prevents a lot of inefficiencies and tedious work caused earlier, that is, no more continuous calls to clients asking for paperwork document signatures. No more errors like the missing signatures and data. It saves time, which earlier used to get wasted in printing, faxing, and resending the paper.

The new concept of e-sign provides a new and improved customer experience. This is easier to do business with and offers long-term customer loyalty, more business, and more mouth advertisements.

This E-signature method eliminates the need to print, fax, scan, and ship documents.

The best and most appropriate way to identify the customers or clients is by using the password or security key or leveraging electronic credentials that are being issued by the customer prior to other processes. Since the issue of the digital certificate or hardware-based authentication is the most impractical and expensive.

Client authentication is the procedure of checking certifications entered by a client. The most widely recognized methodology and broadly acknowledged standard for client authentication online is client name and password. Computerized endorsements or biometrics are different alternatives for high-hazard processes.

Attribution is the procedure of the partner a signature of a single person. This is a novel test in a vis-à-vis environment when the system for marking is click-to-sign. Ascribing the mark is imperative to have the capacity to show who was 'holding the mouse". The best methodologies for building attribution are voice signature, SMS secret key, and testimonies.

Identification happens on the first occasion when you direct exchange with an online client. Normal methodologies for identification are self-identification (client enters individual data about themselves) and third-party identification (when that data are confirmed against an identification, for example, Equifax).

The following are the best security features :

Data authentication:

This is the process or method of validating the information in the signed document to make sure that it hasn't been changed since the time it was signed.

User authentication:

User authentication is the method of validating that an individual the person is who he or she claims to be.

Process evidence:

This method provides proof of every step that took place during the document review and signing process.

Process control:

The process of online or electronic transactions can be controlled by workflow rules to decrease the risk of errors and non-compliance.

E-Signly offers its users the fast and easy "anywhere, anytime" service of E-signing with any web-enabled device and a smartphone, laptop, iPad, or tablet.

The E-sign looks differently depending on what type of E-sign you use. If a customer is using a face-to-face method with the sales representative or anyone else, then he could get the E-signature rep's iPad using a fingertip or stylus. In this case, their hand-scripted e-signature will appear on the documents. Secondly, if the customer is signing using a web browser, their signature will appear in a standard font backed by a watermark with the date and time information they E-signed.

The customers simply need a web browser to E-sign a document over the Internet without requiring the customers to download any new software. This reduces the risk of the customer abandoning the process due to delays caused by software incompatibilities. Customers also don't need to create an account on eSignly to e-sign. They will simply get a site link in the email to enter a secure network asking for their username and password, and can gain access to the e-sign procedure through the browser that can be on their mobile, laptop, or desktop device.

Queries On E-Signature Technical Edition

Yes, E-signatures are legal in many countries worldwide. It has been more than ten years since the U.S. ESIGN Act was passed the law. In fact, this e-sign can provide stronger legal documents than paper documents. In the USA, E-signatures are being given the same legal acceptance as handwritten signatures by federal and state laws. Many states, like the Virgin Islands and Puerto Rico and so have adopted the Uniform Electronic Transactions Act(UETA), and the Electronic Signatures in Global and National Commerce Act (ESIGN), which is a federal law providing that e-signatures are legally enforceable and also within states that have not adopted UETA.

E-SIGN ACT is defined as the Electronic Signatures in Global and National Commerce Act (e-SIGN), a U.S. Federal law that was passed in 2000 that enabled the use of electronic records and signatures for commercial transactions. The demonstration basically empowers associations to embrace a uniform e-signature handle over each of the 50 states with the affirmation that records can't be declined by a court of law singularly on the premise that they were marked electronically. It is the responsibility of the organization to fulfill the requirements of the E-SIGN ACT for authenticating data and signers.

xDTM standard is the standard for managing digital transactions in the digital world in a safe and risk-free manner, established to help consumers and organizations. A transaction that complies with xDTM standards complies with ISO 27001 as well. eSignly e-signature solution complies with the xDTM standard.

Some of the important specifics of the Code of Federal Regulations 21 (CFR21) Part 11, which deals with Electronic Records and Electronic Signatures that need to be complied with, are controls for open and closed systems, controls for identification codes or passwords, signature manifestations, e-signature controls, and components, and signature/record linking. eSignly complies with the requirements of (CFR21) Part 11.

As defined by the U.S. federal ESIGN law, an electronic signature is "an electronic sound, symbol, or process attached to, or associated with, a contract or other record and used as the legal equivalent of a written signature." In contrast, the digital signature is the one form of E-Signature that uses cryptography to ensure the authenticity of the signer and secure data. It can or should be used with the Electronic signature, but alone it doesn't fulfill legal requirements. Although both of them seem to be similar actually, they are different E-signature is a legal concept and therefore has certain characteristics for evidentiary purposes.

No, the ESIGN law does not require any kind of user authentication with E-signs. The ESIGN does not specify in its legal definition how the signer should "adopt" the contract or record. The user authentication solely depends on the risk document and the process an organization is following. It can be required while signing any highly sensitive military requisitions or something like that, but it is not necessary for a user applying for a simple loan.

They may or may not differ from state to state as the E-SIGN law, and the UETA are similar and enables the symmetric use of E-Sign in commerce throughout the USA. Only the difference is in the additional regulations and compliances that vary from process to process, like protecting the privacy of medical records or truth in lending disclosures.

The following points guarantee that your enforceable electronic records will be authorized in the occasion of a Dispute are :

Firstly gather and produce as much electronic evidence as possible.

This can be done by recording and producing the exact processes used to make a clear understanding of their agreement and signing.

This includes the order of the documents, web screen, and the disclosures in a way presented to people.

Time spent by them on each page and all actions were taken by them while reviewing and signing the document, like clicking on accept, signature, and confirm buttons.

Similarly, as with paper exchanges, an association must, at present, demonstrate that it gave customers the administration-commanded revelations in the obliged configuration and inside the obliged time period. What's more, the dealer must be fit to exhibit that the customer has agreed to accept exposure electrons and that he/she can get to the data in the electronic organization given.

Conveying revelations through your website requires more than basically posting disclosures on a Web page. Proof of the whole disclosure conveyance procedure, including how the disclosures were rendered to the customer program and which moves the customers made, must be safely put away in a solitary audit trail.

Yes, the E-signatured documents can be challenged in court through the new body of law established for electronic signatures and records. The following examples are listed below for the same:

2005 N.Y. Slip Op25526

Campbell v. General Dynamics Government System Corp.

Hotmail Corporation v. Van$ Money Pie Inc

Lorraine v. Markel

Vinhnee V. American Express

Shattuck v. Klotzback

In some of the cases, the court accepted or considered electronic records as proof or evidence but did not accept or were criticized in some other cases.

According to the ESI( electronically stored information), U.S. Magistrate Judge Paul W. Grimm gave judgment for an effective e-contracting process "creating and securely archiving and retrieving an audit trail of the entire ESI management process, from the steps to verify the identity of the persons signing the record all the way through to sealing the document electronically and then securely archiving and retrieving the e-contract." Judge Grimm also notices that "These same steps enhance the overall persuasiveness of the hard copy of the e-contract as well.

In some of the cases, the court accepted electronic records as proof or evidence but did not accept them or was criticized in some other cases.

Your data is stored very secure and robust infrastructure of Amazon Cloud, using highly optimized computing, firewall, and data protection rules on servers with SSDs for the fastest access speed. This will also enable us to keep your data securely at the nearest server location, hence will help you in compliance with any legal obligations of your documents like templates and signed files.

Category 1. Countries where electronic signatures have the same legal status as written signatures.
 Australia, Canada, Chile, Colombia, Finland, Hong Kong, Ireland, New Zealand, the Netherlands, Peru, Philippines, Portugal, Singapore, South Africa, South Korea, Spain, Switzerland, United Arab Emirates, United Kingdom, United States

Category 2. Countries where electronic signatures are enforceable but do not have the same status as a written signature.
 Belgium, China, Czech Republic, France, India, Japan, Russia

Category 3. Countries where the status of electronic signatures is unclear or where digital signatures are strongly preferred.
 Argentina, Austria, Brazil, Denmark, Germany, Hungary, Indonesia, Israel, Italy, Macao, Malaysia, Mexico, Norway, Poland, Romania, Sweden, Taiwan, Thailand, Turkey, Uruguay