eSignature Workflows for Financial Services

Loan Application & Origination Workflows

Route selected lending documents, from applications and disclosures to closing, for electronic signature. The broader process and time to funding depend on your checks, systems, and borrower response.

• Route disclosures and closing documents for electronic signature, then measure processing time in your own workflow.
• Use required fields to help prevent a document from being completed while required information is missing.
• Improve borrower satisfaction and referral rates.

New Bank Account & Client Onboarding

Prepare and send account-opening forms, signature cards, and disclosures for electronic signature. The time to complete onboarding depends on your checks, client responses, and account workflow.

• Track onboarding completion in your own workflow and identify points where clients need help.
• Keep available signing records with onboarding documents and assess KYC/AML controls separately.
• Free up branch staff to focus on relationship-building.

Wealth Management & Advisory Agreements

Prepare and send advisory agreements, Form ADV disclosures, and investment policy statements for signature. Review the recipient experience and applicable compliance requirements with your team.

• Prepare advisory documents for signing as part of your client onboarding workflow.
• Simplify annual compliance and disclosure distribution.
• Organize selected client agreements and related signing records.

Insurance Policy & Claims Processing

Route policy, renewal, and claims documents for electronic signature. Processing time and payout decisions depend on your review steps, systems, and customer response.

• Track policy signing steps and review completion in your workflow.
• Accelerate claims cycle times for better customer outcomes.
• Support regulated workflows with document distribution and available signing records; confirm applicable requirements with your compliance team.

Compliance & Disclosure Form Distribution

Where supported by your plan and usage limits, use Send in Bulk to distribute documents such as privacy policy updates, fee schedule changes, or annual disclosures to selected client groups. Review the available send, view, and signing status for each request.

• Review available send, view, and signing events for operational follow-up.
• Compare paper, postage, and administrative effort with your current process.
• Retain available request records under your document-retention policy.

Mortgage & Real Estate Closings (Hybrid)

Streamline the mountain of paperwork involved in real estate transactions. Handle initial disclosures, intent to proceed, and other non-notarized documents electronically to speed up the journey to the closing table.

• Coordinate document signing steps among buyers, sellers, and other parties.
• Use required fields and signer steps to help identify incomplete requests before they are finished.
• Provide a more convenient experience for buyers and sellers.

Secure API for Core System Integration

Use the REST API to connect supported signing workflows with your software. Depending on the endpoints and integration design, your application can trigger requests, check status, and retrieve completed documents.

• Design a branded user workflow using supported API and account features.
• Use API calls to trigger signature requests, check status and retrieve completed documents as supported by your integration.
• Plan and test the connection with a non-sensitive sample; implementation time depends on your systems and review requirements.

In-Person Signing for Branch Operations

Modernize your in-branch experience. Use a tablet or computer to have clients sign documents in person, combining face-to-face service with the efficiency and security of a digital audit trail.

• Eliminate paper and scanning from your front-office operations.
• Retrieve completed documents and available signing records for your workflow.
• Impress clients with a modern, efficient process.

Advanced Signer Authentication

Add extra layers of security for high-value transactions. Verify signer identity using methods like SMS authentication, knowledge-based authentication (KBA), or by requiring an access code before viewing a document.

• Mitigate risk of fraud in remote transactions.
• Evaluate identity checks against your transaction and control requirements.
• Add identity checks where available; assess the resulting evidence for your process.

Tamper-Evident Digital Sealing

Completed documents can include tamper-evident signing information. Review the verification details and retain the document and related records under your organization's procedures.

• Review signing and verification information when checking a completed agreement.
• Use available verification details when reviewing a document.
• Assess the controls and records against requirements for the transaction and jurisdiction.

Custom Branding for a Professional Look

Reinforce your brand's identity throughout the signing process. Add your company logo, colors, and custom email text to create a trusted and professional experience for your clients.

• Apply consistent branding and measure recipient completion in your workflow.
• Provide a consistent brand experience across all touchpoints.
• Differentiate your service from competitors.

Reusable Templates for Standard Forms

Create reusable templates for recurring documents such as W-9s, ACH authorization forms, or loan agreements. Configure signer roles and fields, and review the template whenever your process or forms change.

• Reuse configured fields and signer roles when preparing recurring documents.
• Reuse configured document structure and review each agreement before sending.
• Onboard new team members faster with pre-built workflows.

Internal HR & Vendor Agreement Signing

Use eSignly workflows for selected HR onboarding documents, employee policy acknowledgments, vendor contracts, and non-disclosure agreements. Review the storage and retention settings for your account.

• Improve internal efficiency and reduce administrative tasks.
• Retain available signing records according to your document-retention policy.
• Simplify remote employee onboarding and management.

Data Validation for Formatted Inputs

Use configured field rules to check that selected inputs, such as account numbers or dates, follow expected formats. Validation does not confirm that the entered information is accurate.

• Flag selected missing or incorrectly formatted inputs before submission.
• Apply input-format checks to selected fields.
• Help reviewers identify fields that need correction before processing.

Data Residency & Sovereignty Solutions

Data location and residency terms depend on the account and applicable agreement. Contact eSignly to confirm available options for your requirements.

• Review applicable data-location obligations with your legal and compliance teams.
• Share confirmed account-specific data-location terms with stakeholders.
• Assess cross-border data transfers against your obligations and contract terms.

Regional Bank Cuts Mortgage Processing Time by 12 Days with eSignly

Client Overview: A mid-sized regional bank with over $15 billion in assets was struggling with a slow, paper-intensive mortgage application process. Their loan officers were spending countless hours managing paperwork, leading to delays, frustrated borrowers, and a competitive disadvantage against newer, digital-first lenders.

"eSignly transformed our mortgage workflow. We're closing loans faster than ever, our compliance team has perfect audit trails, and our borrowers love the convenience. It was the single best investment we made in our digital transformation initiative."

— Warren Doyle, SVP of Mortgage Lending, Keystone Financial Bank

Wealth Management Firm Onboards 200% More Clients with Compliant Digital Workflows

Client Overview: A rapidly growing independent wealth management firm with $2 billion AUM was facing a scalability crisis. Their manual, paper-based onboarding process for new clients was taking over a week and was prone to errors, particularly with complex advisory agreements and Form ADV disclosures.

"Before eSignly, onboarding a new client was a week-long paper chase. Now, it's a 15-minute digital process. Our advisors can focus on advising, not admin work. Our compliance officer sleeps better at night, and our clients are impressed from day one."

— Olivia Bishop, Founding Partner & CCO, Aspire Wealth Partners

Insurance Agency Binds Policies 85% Faster Using eSignly's API

Client Overview: A national insurance agency specializing in commercial lines was losing business to more agile, digital-native competitors. Their process for generating quotes, getting applications signed, and binding policies was slow and cumbersome, involving endless email attachments and follow-up calls.

"In the insurance world, speed wins. eSignly gave us that speed. Our agents can now get a policy application signed and bound while they're still on the phone with the client. Our 'quote-to-bind' ratio has improved dramatically."

— Parker Hudson, Head of Operations, Vanguard Insurance Group

CRM Systems

Connect with Salesforce, HubSpot, Zoho CRM, and Microsoft Dynamics 365. Automate document generation and signing directly from your lead and customer records.

Cloud Storage

Connect supported storage services, including Google Drive, Dropbox, OneDrive, and Box. Confirm the available connector and document handling for your account.

Core Banking & Loan Systems

Connect supported loan origination, agency management, or core banking systems through available integration options and your implementation design.

Productivity Integrations

Leverage Zapier, Microsoft 365, and Google Workspace to create custom workflows that trigger signature requests based on your specific business events.

ESIGN & UETA Compliance

U.S. law recognizes electronic signatures in many transactions, subject to statutory exceptions and other requirements. Legal effect and evidentiary sufficiency depend on the transaction, jurisdiction, consent, authentication, and record handling.

eIDAS Regulation

eIDAS sets rules for electronic signatures in the EU. Legal effect depends on signature type and context; confirm applicable requirements for each transaction and jurisdiction.

SOC 2 Type II Compliance

Review the current SOC 2 report and its scope, period, and covered services with eSignly as part of your vendor assessment.

ISO 27001 Certification

Review the current ISO 27001 certificate, scope, and covered services with eSignly as part of your vendor assessment.

PCI DSS Compliance

PCI DSS scope depends on how payment data is collected, processed, stored, or transmitted. Confirm the applicable scope and controls before including payment information in a workflow.

GDPR & Data Residency

GDPR obligations depend on the parties, processing activity, and applicable terms. Confirm the account's data-location options and processing arrangements with eSignly.

HIPAA Compliance

If a workflow involves protected health information, confirm account eligibility, any required business associate agreement, configuration, and your organization's HIPAA obligations before use.

21 CFR Part 11 Compliance

For workflows subject to 21 CFR Part 11, assess the configured controls, validation evidence, and operating procedures against your requirements before use.

REST API & Webhooks

The foundation for integrating eSignly into your core systems, enabling workflow automation and status updates through supported API and webhook events.

AES-256 Encryption

Encryption controls apply as documented for the service and account. Review the current security documentation and access controls for your intended use.

Tamper-Evident Sealing (PKI)

Tamper-evident signing information can help indicate changes after signing. Review verification results alongside the document and related records.

Samuel Gordon

Chief Compliance Officer, Midwest Community Bank

"eSignly's audit trail is exactly what we needed for our regulatory reporting. It's detailed, secure, and court-admissible. Our auditors were impressed, which gives us tremendous peace of mind. The security and compliance features are second to none."

Aaron Welch

CFO, Summit Financial Group

"The ROI was almost immediate. We've cut our spending on paper, printing, and overnight shipping by over 80%. More importantly, by accelerating our loan cycle, we're collecting revenue faster. It's a clear win for our bottom line."

Thomas Lamb

IT Director, Apex Insurance Partners

"The API documentation is clean, and the integration was surprisingly straightforward. We had it connected to our core agency management system in a matter of days, not months. The reliability has been rock-solid, with zero downtime since we went live."

Mae Brooks

Senior Loan Officer, Pacific Mortgage Lenders

"I can now get initial disclosures signed in 30 minutes instead of waiting a week for the mail. My clients love how easy it is, and it lets me focus on building relationships instead of chasing paperwork. I'm closing more loans, faster."

Rachel Manning

Independent Financial Advisor, Manning Wealth Advisory

"As a small firm, eSignly gives me the same professional tools as the big players. It's affordable, easy to use, and makes my firm look modern and efficient. Onboarding new clients is now a seamless, impressive experience."

Fabian Hawthorne

Head of Client Experience, Global Trust Bank

"The simplicity of the signing process for our customers was our top priority. eSignly delivered. The feedback has been overwhelmingly positive. The multi-language support is also a huge advantage for our international client base."

What should financial teams assess for regulatory compliance?

U.S. and international rules may recognize electronic signatures, but legal effect and evidentiary sufficiency depend on the transaction, jurisdiction, consent, authentication, and record handling. eSignly provides workflow and signing records; confirm applicable requirements with your legal and compliance teams. Certification and report scope should be reviewed for your account and intended use.

How secure is the data stored on eSignly?

eSignly documents encryption and security controls for the service. Review current security documentation and account-specific access, retention, and configuration controls with your team.

Can we integrate eSignly with our own proprietary software?

The REST API can connect eSignature workflows to your own systems, subject to endpoint support and integration design. Review the API documentation and test the planned connection with a non-sensitive sample. Setup time depends on your application, data mapping, security review and implementation requirements.

What is the experience like for my clients who need to sign?

Recipients can review a signing request in a browser from an email or secure link. Access and identity steps depend on sender settings and the recipient workflow. Test the actual flow with your intended clients and measure completion in your own process.

How does your pricing work for high-volume transactions?

Pricing depends on the selected plan, usage and any applicable volume terms. Compare current plans and allowances, or contact sales to discuss expected transaction volume. Confirm the quoted terms before planning a rollout.

What kind of support do you offer during implementation?

Support options depend on the plan and account. Ask about available help with workflow design, API integration, and team training, and agree on implementation scope and timing.

Does eSignly support in-person signing for branch operations?

In-person signing may be available on supported tablets or computers, depending on the account and workflow. Confirm the setup and device requirements, and test the process with your team.

Can we use our own branding on the documents and emails?

Branding options depend on the plan and account. Where available, configure your logo, email text, and brand colors for signing requests, then review the recipient experience before rollout.

What happens if a document is tampered with after signing?

Tamper-evident signing information can help indicate changes after signing. Review verification results alongside the document and related records. Legal effect and evidentiary sufficiency depend on the transaction, jurisdiction, consent, authentication, and record handling.

How does eSignly handle data residency for global operations?

Data location and residency terms depend on the account and applicable agreement. Contact eSignly to confirm available options, then review applicable obligations with your legal and compliance teams.

Extract Agreement Terms

Use term extraction to locate information relevant to your review. Check extracted values against the complete agreement and attachments before using them in another system.

Summarize Agreements

Create an AI-assisted summary to orient reviewers before they examine the complete agreement. A summary can omit details and does not replace review of the source.

Ask Questions With Citations

Ask questions about an agreement and follow source citations to the underlying text. Have the responsible reviewer check the answer and resolve questions before making a decision.

Compare With Playbooks

Support a structured comparison against your review criteria with playbooks. Qualified reviewers assess exceptions and make approval decisions.

eSignly eSignature Plans

Ideal for: Teams and organizations of all sizes, from independent advisors to large bank departments, who need a ready-to-use platform for sending and managing documents.

Includes:

• Secure document sending and signing
• Reusable templates and real-time audit trails
• Team management and custom branding (Business/Enterprise)
• Advanced security and compliance features (Enterprise)

eSignature API

Ideal for: FinTechs, large institutions, and any organization wanting to embed eSignature functionality directly into their own applications, such as a core banking platform, CRM, or client portal.

Includes:

• REST API and webhook events available to eligible accounts
• API documentation and available examples
• Test keys for supported read, test, and preflight operations; confirm access for your account
• Volume-based pricing and dedicated integration support (Enterprise)