ESIGNATURE FOR KYC FORMS

Secure eSignatures for KYC: Onboard Customers Faster & Eliminate Compliance Risk

Replace slow, manual KYC paperwork with automated, legally-binding eSignatures. Cut onboarding time by up to 80%, boost conversion rates, and get a court-admissible audit trail for every customer.

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KYC Automation

In today's digital world, a slow, paper-based Know Your Customer (KYC) process is more than just an inconvenience—it’s a liability. It leads to customer drop-off, high operational costs, and significant compliance risks. You're forced to choose between a fast onboarding experience and a secure one.

With eSignly, you don't have to. We provide a robust platform to digitize and automate your entire KYC workflow, combining ironclad security and legal compliance with a seamless experience for your customers.

Stop losing clients to friction and start onboarding them in minutes, not days.

TRUSTED BY GLOBAL LEADERS
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Dubal Holding Logo
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The High Cost of Outdated KYC vs. The eSignly Advantage

The 'Before': Manual KYC Headaches

  • Onboarding takes 3-5 days, leading to >40% customer drop-off.
  • Manual data entry is prone to errors, causing rework and compliance issues.
  • Physical paperwork is expensive to process, scan, and store securely.
  • Audits are a nightmare of searching through filing cabinets and scattered PDFs.

The 'After': Automated, Instant, and Compliant

  • Customers onboard in under 5 minutes from any device.
  • Data is captured digitally and validated automatically, eliminating errors.
  • Operational costs are reduced by over 50% by eliminating paper and manual tasks.
  • Every action is recorded in a centralized, tamper-evident audit trail for instant reporting.
Why eSignly

Why Choose eSignly for KYC?

COMPLIANT | SECURE | FAST

Ironclad Legal Compliance

Exceed global standards. Our eSignatures are fully compliant with the ESIGN Act, UETA, and eIDAS, providing the legal validity you need to operate confidently in regulated markets across the USA and EMEA.

Comprehensive Audit Trails

Prove everything. We automatically generate a detailed, court-admissible audit trail for every document. It captures every view, signature, and action with timestamps and IP addresses, making your compliance fully defensible.

Bank-Grade Security

Protect sensitive data. With SOC 2 Type II, ISO 27001, HIPAA, and PCI DSS compliance, plus AES-256 encryption for data at rest and in transit, we safeguard your customer's information as if it were our own.

Seamless API Integration

Build workflows your way. Our developer-first REST API allows you to deeply embed eSignature and KYC functionalities into your own applications and websites for a completely seamless, white-labeled user experience.

Drastic Time Reduction

Go from days to minutes. Automate every step of the KYC process, from sending the form to archiving the signed document. Our clients reduce average customer onboarding time by over 80%.

Enhanced Customer Experience

Eliminate friction, boost conversion. Provide a simple, intuitive signing experience that works on any device—desktop, tablet, or mobile. Make it easy for your customers to do business with you.

Advanced Form Intelligence

Your forms, but smarter. Utilize conditional logic, data validation, and pre-filled fields to create dynamic forms that are easier to fill out and free from errors, ensuring you get the right information the first time.

Flexible Authentication

Verify signer identity with confidence. Go beyond simple email links with multi-factor options like SMS OTP or integrations with leading third-party ID verification services for high-stakes transactions.

Dedicated Expert Support

You're not alone. From implementation to ongoing optimization, our team of experts is here to help you design and deploy the perfect KYC workflow for your specific business and compliance needs.

Our Services for Secure KYC

eSignature API for KYC

Integrate our powerful eSignature capabilities directly into your own platform. Our REST API is built for developers, offering extensive documentation, webhooks, and a sandbox environment to build and test custom KYC workflows that are completely seamless for your end-users.

  • Create a fully white-labeled experience.
  • Automate 100% of your document signing process.
  • Get your first document signed via API in under an hour.

KYC Form Template Creation

Use our intuitive drag-and-drop editor to turn your existing PDF or Word KYC forms into interactive digital documents. Add signature fields, text boxes, checkboxes, and more without writing a single line of code. Save them as templates for instant, repeatable use.

  • Digitize any form in minutes.
  • Ensure consistency across all customer onboarding.
  • Update templates instantly as regulations change.

Advanced Signer Authentication

Add layers of security to verify your signer's identity. Configure workflows to require two-factor authentication (2FA) via SMS one-time passcode (OTP) before a user can view or sign a sensitive KYC document, significantly reducing the risk of identity fraud.

  • Strengthen identity verification for high-risk transactions.
  • Meet stricter regulatory requirements for authentication.
  • Provide a clear record of authentication in the audit trail.

Data Validation & Conditional Logic

Build intelligence directly into your forms. Use data validation rules to ensure information (like account numbers or IDs) is formatted correctly. Employ conditional logic to show or hide certain fields based on a user's previous answers, simplifying the form-filling process.

  • Eliminate 'Not In Good Order' (NIGO) errors.
  • Reduce form abandonment by creating simpler, dynamic forms.
  • Ensure you collect all necessary information for every scenario.

Bulk Sending for Re-verification

Need to update terms or re-verify a large group of existing customers? Upload a list of contacts and send personalized KYC documents to thousands of recipients at once. Track the status of each signature in real-time from a central dashboard.

  • Execute mass compliance updates efficiently.
  • Save hundreds of hours of manual administrative work.
  • Maintain a complete audit history for mass mailings.

Embedded Signing Workflows

Keep your users within your own web application or portal during the signing process. By embedding the eSignly signing experience in an iframe, you provide a frictionless journey without redirecting users to an external site, increasing trust and completion rates.

  • Increase conversion rates by reducing user friction.
  • Maintain full control over your brand and user journey.
  • Simplify the technical integration for your developers.

Real-Time Audit Trail Generation

The cornerstone of compliance. For every document, eSignly automatically creates a comprehensive, tamper-evident audit trail. This court-admissible log contains a full history of every action, including who viewed, signed, or declined the document, along with timestamps and IP addresses.

  • Pass regulatory audits with ease.
  • Resolve disputes quickly with indisputable evidence.
  • Automate compliance record-keeping.

ID Verification Integration

For the highest level of assurance, integrate leading third-party Identity Verification (IDV) services with eSignly. Via our API, you can trigger an IDV check that asks users to capture their government-issued ID and a selfie, confirming a liveness match before they can sign.

  • Meet the most stringent AML/KYC requirements.
  • Drastically reduce the risk of sophisticated identity fraud.
  • Automate a previously manual and time-consuming verification step.

Secure Document Archiving

Once a KYC form is completed, it's automatically stored in your secure eSignly repository. Set custom retention policies to manage your documents in line with regulatory requirements. Access any signed document and its audit trail in seconds.

  • Eliminate the need for physical storage.
  • Simplify compliance with data retention laws.
  • Find any customer document instantly with powerful search.

In-Person (Agent-Assisted) Signing

Perfect for field agents or in-branch scenarios. Empower your representatives to facilitate KYC document signing on a tablet or laptop. The agent can guide the customer through the process, and the customer can sign with their finger or a stylus, all while capturing a complete digital audit trail.

  • Bridge the gap between digital and physical onboarding.
  • Ensure a high-touch, guided experience when needed.
  • Maintain a fully digital workflow even for face-to-face interactions.

White-Labeling & Branding

Make the eSignature experience an extension of your brand. Add your company logo, customize the colors of the signing interface, and modify the email notifications to align with your brand guidelines, creating a trusted and professional experience for your customers.

  • Reinforce your brand identity and build customer trust.
  • Provide a consistent user experience across all touchpoints.
  • Differentiate your service from competitors.

Compliance Reporting Dashboards

Gain a high-level view of your KYC processes. Our dashboards provide insights into document status, completion rates, and average signing times. Use this data to identify bottlenecks and continuously optimize your onboarding workflow for speed and efficiency.

  • Monitor key performance indicators in real-time.
  • Make data-driven decisions to improve your processes.
  • Provide status reports to management and auditors.

Workflow Automation Builder

Go beyond a single signature. Design multi-stage, multi-signer workflows. For example, a KYC form can be filled out by a customer, then automatically routed to a compliance officer for review and counter-signature, all without manual intervention.

  • Automate complex internal review and approval processes.
  • Ensure proper procedure is followed every time.
  • Reduce delays between process steps.

Data Residency & Localization

Address data sovereignty requirements with confidence. We offer options to store your encrypted data in specific geographic regions (e.g., USA, EU) to help you comply with local data privacy laws like GDPR. The platform is also available in 18+ languages.

  • Meet data residency requirements for your industry or region.
  • Serve a global customer base in their native language.
  • Reduce legal and compliance risks associated with data location.

On-Premises Deployment Option

For organizations with extreme security or regulatory constraints, such as government bodies or large financial institutions, we offer an on-premises version of eSignly. Host the entire platform within your own data center for complete control over your data and infrastructure.

  • Gain maximum control over your data and security environment.
  • Meet the strictest data governance and 'data-at-rest' policies.
  • Integrate directly with other internal, air-gapped systems.

Frequently Asked Questions

Is eSignly legally binding for financial and banking KYC?
Yes, absolutely. eSignly signatures comply with the U.S. Electronic Signatures in Global and National Commerce (ESIGN) Act, the Uniform Electronic Transactions Act (UETA), and Europe's eIDAS regulation. This gives our electronic signatures the same legal weight as handwritten ones for financial agreements and account openings.
How do you ensure the person signing is who they claim to be?
We offer multiple layers of signer authentication. The default is email verification. You can increase security by adding SMS-based two-factor authentication (2FA). For the highest level of assurance, our API allows integration with third-party Identity Verification (IDV) services that match a user's government ID to their face in real-time.
Can I use my existing KYC forms with eSignly?
Yes. You can upload your existing PDF or Word documents into our platform. Our document editor allows you to easily drag and drop signature, text, and other fields onto your form to make it a fillable, signable digital document.
What kind of audit trail is created?
eSignly creates a comprehensive, tamper-evident Certificate of Completion for every signed document. This audit trail includes the signer's name, email, IP address, a timeline of all events (viewed, signed, etc.) with precise timestamps, and other critical metadata. This document is court-admissible and provides powerful evidence of the entire signing process.
How does your pricing work for KYC use cases?
We offer flexible pricing to fit your needs. Our standard SaaS plans are priced per user. For higher volume or API-based integrations, we offer volume-based plans that charge per signature request or 'envelope'. Contact our sales team for a custom quote based on your expected volume.
Can we host eSignly on our own servers?
Yes. While our secure multi-tenant cloud solution is ideal for most customers, we offer an on-premises deployment option for enterprise clients in banking, government, and healthcare who have strict requirements to keep all data within their own data centers.
How long does it take to get started?
You can sign up for a free trial and begin creating and sending documents in minutes with our SaaS platform. For an API integration, a developer can typically get a proof-of-concept running within a few hours using our sandbox and documentation. A full production integration can be completed in days or weeks, depending on complexity.
What kind of developer support do you provide for API implementation?
We provide a robust developer ecosystem designed to minimize integration time. This includes comprehensive, well-documented REST API references, interactive code examples, a dedicated sandbox environment for safe testing, and direct access to our technical support engineers to assist your team through every phase of implementation.
How do you handle data residency and regional compliance requirements?
We prioritize data sovereignty to support your compliance needs. We offer flexible hosting options that allow you to store your encrypted data within specific geographic regions, including the USA and the EU. This ensures you can meet stringent local data privacy regulations such as GDPR while maintaining high performance.
Can eSignly integrate with our existing CRM and software tools?
Yes. eSignly is designed to fit into your existing workflow. We offer pre-built integrations with major CRMs like Salesforce and HubSpot, as well as common storage and identity management platforms. Additionally, our open REST API allows for custom, deep integrations with proprietary systems, ensuring your eSignature workflow is unified across your entire technology stack.

Ready to Modernize Your KYC Process?

Stop letting slow, manual paperwork kill your conversion rates and expose you to risk. Let us show you how easy it is to automate, secure, and accelerate your customer onboarding.

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Proven Outcomes

Fintech / Online Lending

Fintech Lender Cuts Onboarding Time from 3 Days to 5 Minutes with eSignly API

Client Overview: A fast-growing online lender was struggling to scale its operations due to a manual, PDF-based KYC and loan agreement process. Customers had to print, sign, scan, and email documents, leading to a 45% drop-off rate during onboarding and an average funding time of three business days.

Outcomes:
  • Customer onboarding completion rate increased by 72%.
  • Average time-to-funding reduced from 72 hours to just 15 minutes.
  • Operational processing costs per loan were cut by 65%.
"eSignly's API was the key to unlocking our growth. We were able to build a fully automated onboarding flow that our customers love. Our conversion rate shot up, and our operations team can now handle 10x the volume with the same headcount. It was a complete game-changer."

Gabriel Lane, Chief Operating Officer, NextGen Capital

Banking & Financial Services

Regional Bank Achieves Full AML Compliance and Saves 10,000+ Hours Annually

Client Overview: A mid-sized regional bank with 50+ branches was cited by regulators for inconsistencies in its KYC procedures for new account openings. The process relied on paper forms, which were often filled out incorrectly, inconsistently filed, and difficult to retrieve for audits.

Outcomes:
  • Achieved a 100% reduction in incomplete or NIGO KYC forms.
  • Reduced audit preparation time from weeks to hours.
  • Saved an estimated 10,000+ employee hours per year on paper handling and corrections.
"After our audit, we needed a solution that was bulletproof from a compliance perspective. eSignly delivered. The audit trail is phenomenal, and the ability to enforce required fields has eliminated NIGO errors entirely. Our compliance team and our branch managers can finally sleep at night."

Rachel Manning, Chief Compliance Officer, Heartland Community Bank

Cryptocurrency

Crypto Exchange Reduces Fraud by 95% with Verified eSignatures

Client Overview: A global cryptocurrency exchange was experiencing a high rate of fraudulent account openings. Bad actors were using stolen identities to create accounts for money laundering, and the exchange's basic email verification and simple terms of service checkbox were insufficient to prevent it or provide a strong legal defense.

Outcomes:
  • Reduced fraudulent account sign-ups by 95% within the first 30 days.
  • Strengthened legal standing for user agreements, making them fully defensible.
  • Successfully passed regulatory stress tests for AML/KYC procedures.
"In the crypto world, trust and security are everything. Integrating eSignly with our ID verification provider gave us the multi-layered defense we needed. We can now prove not just that a box was checked, but who exactly signed up and when. Fraud plummeted almost overnight."

Xavier Frost, Head of Security, CoinSecure Global

Trusted by Industry Leaders

See how businesses across the globe use eSignly to secure their workflows and accelerate growth.

Avatar for Garrett Vaughn

Garrett Vaughn

CFO, Summit Manufacturing Group

"We use eSignly for everything from sales contracts to HR onboarding, but the real value became clear when we digitized our supplier KYC forms. The time saved in our finance department is staggering. The process is faster, there are no more errors, and our audit trail is perfect. It's a fantastic tool for operational efficiency."

Avatar for Thomas Lamb

Thomas Lamb

Compliance Officer, Atlantic Wealth Management

"For us, compliance isn't just a box to check—it's our license to operate. eSignly's audit trail is the most comprehensive I've seen. The ability to add SMS authentication for high-value client forms gives us the extra layer of security we need to satisfy regulators. I highly recommend it."

Avatar for Orlando Gilbert

Orlando Gilbert

CTO, PropTech Solutions

"The eSignly API is clean, well-documented, and incredibly reliable. We were able to embed a tenant verification and lease signing workflow into our platform in less than a week. The developer support was responsive and knowledgeable. It just works."

Avatar for Faith Campbell

Faith Campbell

Founder, FastTrack Business Loans

"As a startup, speed is everything. We were losing customers because our manual loan application process was too slow. Switching to eSignly for our KYC and loan agreements cut our application-to-funding time by 90%. It's been essential for our growth."

Avatar for Warren Doyle

Warren Doyle

Operations Director, Global Logistics Inc.

"Onboarding new carriers involves a ton of paperwork and compliance checks. Using eSignly's bulk send feature to manage our carrier KYC packets has transformed our process. What used to take a team of five people weeks now gets done in a day. The efficiency gains are massive."

Avatar for Veronica Dale

Veronica Dale

Product Manager, ConnectMobile

"We embedded eSignly into our online sign-up portal for new mobile contracts. The seamless experience has significantly reduced cart abandonment and the advanced data validation ensures we capture customer details correctly the first time. It's a win for the customer and a win for us."

Built on Foundation of Trust & Technical Excellence

ESIGN & UETA Compliance

Core legal foundation for eSignatures in the USA, ensuring contracts are legally binding.

eIDAS Regulation (EU)

Ensures legal validity across the European Union, critical for international KYC.

SOC 2 Type II

Independently audited proof of our security controls, processes, and operational effectiveness.

ISO 27001

International standard for information security management, demonstrating our commitment to protecting your data.

HIPAA Compliance

Demonstrates our platform's ability to handle sensitive data with the highest level of privacy and security.

PCI DSS Compliance

Required for any system that handles payment card information, ensuring secure financial transactions.

21 CFR Part 11

Meets the FDA's strict requirements for electronic records and signatures, showing our platform's rigor.

REST API

The modern standard for web integrations, allowing your developers to easily connect eSignly to your applications.

AES-256 Encryption

Bank-grade encryption that protects your documents and data both in transit and at rest.

Tamper-Evident Sealing

A cryptographic seal that ensures any modification to a signed document after completion is immediately detectable.

OAuth 2.0 Authentication

Industry-standard protocol for secure API authorization, protecting access to your resources.

Webhooks

Enable real-time communication between eSignly and your systems, triggering actions automatically.

Single Sign-On (SSO)

Allows your team to access eSignly using their existing corporate credentials, improving security and convenience.

Cloud Infrastructure (AWS/Azure)

Leverages the world's most reliable and scalable cloud platforms for high availability and performance.

Data Validation Logic

The technical capability to build smart forms that prevent errors and ensure data integrity from the start.

Get Your KYC Workflow Automated in 3 Simple Steps

1 2 3
Step 1

Build or Integrate

Use our no-code builder to digitize your KYC forms in minutes, or use our robust API to integrate eSignature capabilities directly into your existing app or website.

Step 2

Send & Sign

Send documents to your customers individually or in bulk. They receive a link to sign on any device, anytime, anywhere, with a simple, guided experience.

Step 3

Audit & Store

Once signed, the document and its comprehensive, tamper-evident audit trail are securely stored in a centralized repository, ready for instant access and audit.

Competitive Edge

How eSignly Compares

See why businesses choose eSignly's dedicated workflow solution over manual processes or basic signing tools for their critical KYC needs.

Feature Manual Process (Email/PDF) Basic eSignature Tool eSignly
Legally Binding Audit Trail Low Medium High
Advanced Form Logic & Validation None Low High
API for Deep Integration None Limited High
ID Verification Integration Manual None High
Centralized Compliance Reporting None Low High
Operational Efficiency Very Low Medium Very High

The Future of KYC: AI-Powered Intelligence

We are committed to staying at the forefront of technology to make your compliance processes even smarter and more secure. Our AI roadmap is focused on delivering next-generation capabilities to further reduce risk and improve efficiency.

AI-Powered Data Extraction

Imagine automatically extracting and validating data from uploaded documents like driver's licenses or passports, pre-filling your KYC forms to reduce manual entry and errors. This is a key focus of our R&D.

Fraud Detection Analysis

Leveraging machine learning models to analyze signing behaviors and patterns to flag potentially fraudulent transactions in real-time, providing an additional layer of security beyond traditional checks.

Predictive Workflow Optimization

Using AI to analyze your workflow data to identify bottlenecks and suggest optimizations, helping you continuously refine your onboarding process for maximum speed and conversion.

Flexible Delivery Models to Suit Your Operational Needs

Whether you need an out-of-the-box solution or a deeply integrated technical workflow, eSignly provides the flexibility to support your specific KYC requirements.

SaaS Platform Plans

Ideal For: Startups, SMBs, and enterprise departments needing a ready-to-use solution for sending and managing KYC forms.

Includes:

  • Intuitive drag-and-drop template builder
  • Real-time tracking and status dashboards
  • Secure document storage and audit trails
  • Access to standard features like bulk sending and in-person signing

Timeline: Immediate access. Start sending forms in minutes.

Pricing & Commercials: Subscription-based (Free, Professional, Business, Enterprise plans). Pay per user, per month.

eSignature API Plans

Ideal For: Tech companies, SaaS providers, and enterprises wanting to embed eSignature functionality directly into their own products or internal systems.

Includes:

  • Full access to our REST API and developer sandbox
  • Comprehensive API documentation and code examples
  • Webhooks for real-time notifications
  • Dedicated developer support

Timeline: Get your first API call working in under 1 hour.

Pricing & Commercials: Volume-based pricing. Plans based on the number of signature requests per month.

Enterprise & On-Premises Solutions

Ideal For: Large, highly regulated organizations with complex security, compliance, and integration requirements.

Includes:

  • Everything in our SaaS and API plans, plus:
  • Dedicated account management and priority support
  • Custom implementation and workflow consulting
  • Options for on-premises deployment, SSO integration, and data residency

Timeline: Custom timeline based on project scope.

Pricing & Commercials: Custom-quoted based on specific needs, volume, and deployment model.