Is an electronic signature on an offer letter legally binding?
Yes. In the United States, the ESIGN Act of 2000 grants electronic signatures the
same legal status as handwritten ones. eSignly provides a comprehensive audit trail with every document to
provide strong, court-admissible evidence of the signing process, making it even more robust than a simple
wet signature.
Can I use my own offer letter template?
Absolutely. You can upload your existing Word or PDF document and add eSignly's
signature, text, and date fields to it. Or, you can build a new template from scratch within our editor to
have more control over branding and formatting.
What if a candidate doesn't have a printer or scanner?
That's the beauty of eSignly. No printing or scanning is required. Candidates
receive a secure link via email and can open and sign the offer letter on any smartphone, tablet, or
computer in seconds. It's a 100% digital process.
How secure is the personal information in an offer letter?
Extremely secure. All data is encrypted in transit and at rest using AES-256 bit
encryption. Our platform is compliant with top security standards, including SOC 2 Type II, ISO 27001,
HIPAA, and GDPR, ensuring your sensitive candidate and company data is protected.
Can I set up an approval process before an offer is sent?
Yes. Our Business and Enterprise plans include features for setting up sequential
or parallel approval workflows. You can require a hiring manager and/or a finance team member to approve
the document before it is automatically sent to the candidate.
Do my candidates need to pay or create an account to sign?
No. The signing experience is always free and frictionless for the recipient. They
do not need an eSignly account, and they will never be asked to pay or sign up for anything.
How does eSignly integrate with my Applicant Tracking System (ATS)?
We offer a powerful REST API that allows your developers to build a direct
integration. This can automate workflows like pulling candidate data from the ATS to pre-fill a template
in eSignly, and then pushing the signed document back into the candidate's profile in the ATS. We also
support connections via Zapier for no-code automation.
What happens after the offer letter is signed?
Once all parties have signed, a final, tamper-sealed PDF copy is automatically
emailed to everyone. The document is also securely stored in your eSignly account for easy access and
archiving, so you always have a central record.
How long does it take to implement eSignly?
You can get set up in minutes. There is no complex software installation required.
Our platform is ready to use immediately, allowing you to create your templates and send your first offer
letter in under 5 minutes.
What happens if my company is audited by a regulatory body?
Our audit trails are court-admissible and timestamped. We keep a permanent,
immutable record of every document, including the signer's IP address and time of action, ensuring you
have the documentation needed to pass audits with zero stress.
Can eSignly handle high-volume seasonal hiring?
Yes. Our bulk-send feature is designed for scale. You can upload a list of
candidates and generate hundreds of personalized offers in a single click, saving your HR team weeks of
repetitive manual data entry.
Are there any hidden fees or costs?
No. We believe in total transparency. We offer straightforward subscription plans
and a robust free tier to get you started. You only pay for the plan that matches your volume and feature
needs, with no surprises.
Is the signing process truly mobile-optimized?
Yes, 100%. We know candidates are rarely sitting at a desk when they receive an
offer. Your candidates do not need to download any apps. They simply click the link in their email and can
review and sign the offer directly in their mobile browser, helping you secure top talent on the go.
Can I white-label the signing portal?
Yes. Professionalism builds trust. You can customize the signing experience with
your company's logo, colors, and specific branding, ensuring every interaction feels like a direct,
polished communication from your organization.
What kind of support is available if we run into issues?
We provide dedicated, responsive support for all our users. From API integration
guidance for your developers to template setup for your HR team, our experts are committed to ensuring you
never face downtime or unanswered technical questions.
Why choose eSignly over generic e-signature tools?
We focus specifically on high-velocity hiring workflows and compliance-first
architecture. While other tools are general-purpose, eSignly is optimized to help you reduce time-to-hire
and provide a superior candidate experience, all while maintaining enterprise-grade security at a better
price point.