esignly_logo

What Should You Look for in an Electronic Signature App? The Definitive Buyer's Guide

How to Choose an Electronic Signature App | eSignly

In a world that moves at the speed of digital, waiting for a pen-and-ink signature feels like waiting for a carrier pigeon.

🕊️ Slow, inefficient, and fraught with risk. The manual process of printing, signing, scanning, and emailing documents is a major bottleneck that costs businesses more than just paper and ink; it costs them deals, delays projects, and frustrates customers.

Switching to an electronic signature app isn't just a minor upgrade; it's a strategic business transformation. But with a sea of options, how do you choose the right one? It's not about finding an app that can capture a signature.

It's about finding a platform that secures your agreements, streamlines your workflows, and grows with your business. This guide cuts through the noise to show you exactly what to look for.

🛡️ Pillar 1: Ironclad Security Features

When you sign a document, you're creating a legally binding record. The security of that record is paramount. A breach isn't just an IT headache; it's a potential legal disaster.

Here's the security checklist you can't afford to ignore:

  1. Comprehensive Audit Trails: A top-tier app provides a detailed, real-time audit trail for every document.

    This log should capture every action: when the document was opened, viewed, signed, and by whom, including IP addresses and timestamps.

    This isn't just a feature; it's your evidence.

  2. Robust Encryption: All data, both in transit and at rest, must be protected with strong encryption standards like AES-256. This ensures that even if data is intercepted, it remains unreadable.
  3. User Authentication: How does the app verify a signer's identity? Look for multiple options, from simple email verification to more robust methods like two-factor authentication (2FA) via SMS. The ability to configure different authentication methods for different documents provides crucial flexibility.
  4. Certifications and Attestations: Talk is cheap. Look for proof. A provider's commitment to security is demonstrated by their accreditations. At eSignly, we back our security with compliance with SOC 2 TYPE II, ISO 27001, HIPAA, GDPR, and PCI DSS. These aren't just acronyms; they are rigorous, independent audits of our security practices.

Is Your Document Security Leaving You Exposed?

Don't leave your contracts to chance. A flimsy security model is a lawsuit waiting to happen. It's time to demand bank-grade security for your agreements.

Discover eSignly's independently-audited security and compliance features.

Explore Our Plans

⚖️ Pillar 2: Unquestionable Legal and Regulatory Compliance

An electronic signature is only as good as its legal standing. Your chosen platform must adhere to key international laws to ensure your agreements are admissible in court.

Here's what matters:

  1. ESIGN Act & UETA (United States): The Electronic Signatures in Global and National Commerce Act (ESIGN) and the Uniform Electronic Transactions Act (UETA) are the bedrock of e-signature legality in the USA. They establish that electronic signatures have the same legal weight as handwritten ones, provided certain requirements like consent and record retention are met.
  2. eIDAS (European Union): For business in the EMEA region, compliance with the electronic Identification, Authentication and Trust Services (eIDAS) regulation is critical. It creates a single, unified legal framework for electronic signatures across all EU member states, simplifying cross-border business.
  3. Industry-Specific Compliance: Does your business operate in a regulated industry? Healthcare companies need HIPAA compliance to protect patient information. Life sciences and pharmaceutical companies need to meet 21 CFR Part 11 standards for electronic records. Ensure your provider meets the specific rules of your industry.

🧑‍💻 Pillar 3: A Seamless User Experience (For Everyone)

The most secure, compliant app in the world is useless if no one can figure out how to use it. A great user experience is critical for adoption by your team and, more importantly, your customers, partners, and new hires.

For the Signer: Simplicity is King

Your client should not need a user manual to sign a contract. The process should be simple, intuitive, and mobile-friendly.

  1. Any Device, Anytime: Can a user sign on their phone while waiting for a coffee? Or on a tablet from a job site? The platform must offer a flawless experience on any device without requiring a download or app installation.
  2. Multi-Language Support: Business is global. A platform that supports multiple languages (eSignly supports 18+) removes friction and shows respect for your international clients.
  3. Clear Instructions: The signer should be guided through the document with clear, unmissable indicators showing them exactly where to sign or initial.

For Your Team: Power and Efficiency

Your team needs tools that make their jobs easier, not harder.

  1. Intuitive Dashboard: A central dashboard should provide real-time status updates on all documents. Know who has signed, who hasn't, and send reminders with a single click.
  2. Templates: Stop recreating the same documents over and over. Templates for sales contracts, NDAs, and onboarding paperwork can save hundreds of hours a year.
  3. Bulk Signing: Need to send the same document to dozens or hundreds of people? Bulk signing features allow you to do it in one go, a must-have for things like policy updates or permission slips.

🔌 Pillar 4: Powerful Integrations and API Capabilities

The real magic happens when your e-signature platform talks to the other software you rely on every day. Without strong integration capabilities, you're just creating another information silo.

  1. Pre-Built Integrations: Look for out-of-the-box connections to popular platforms like Salesforce, HubSpot, Google Drive, and Dropbox. This allows you to generate, send, and store documents from within the systems your team already uses.
  2. A Robust API: This is for the visionaries. A flexible, well-documented API allows you to embed e-signature functionality directly into your own applications or websites. Imagine allowing clients to sign up for a service and sign the contract on the same page. That's the power of a great API. At eSignly, we are so confident in our API that we guarantee you can get your first document signed in under an hour.

Is Manual Data Entry Slowing You Down?

Your current workflow is costing you more than you think. Every minute spent manually moving signed documents is a minute not spent closing the next deal.

See how eSignly's API can automate your entire agreement workflow.

View API Plans

💰 Pillar 5: Transparent Pricing and Demonstrable ROI

Finally, let's talk about money. While price is a factor, the real focus should be on value and Return on Investment (ROI).

A cheap solution that is difficult to use or lacks key security features will cost you more in the long run through lost deals and potential legal issues.

  1. Scalable Pricing Models: Look for a provider that can grow with you. This means offering a range of plans, from a free or entry-level option for individuals and small teams to comprehensive enterprise plans. At eSignly, our SaaS plans are priced per user, while our API plans are based on usage, giving you the flexibility to choose what works for your business model.
  2. No Hidden Costs for Signers: This is a big one. Your clients or customers should *never* have to pay or create an account to sign a document you send them. Period.
  3. Calculate the ROI: Think beyond the subscription fee. Calculate the savings in paper, printing, and mailing costs. More importantly, quantify the value of closing deals days or weeks faster. A 50% reduction in document turnaround time isn't just a metric; it's a massive competitive advantage.

The Signature is Just the Beginning

Choosing an electronic signature app is a critical decision that impacts your operational efficiency, security posture, and customer experience.

Don't settle for a simple signature tool. Demand a comprehensive platform that offers ironclad security, undeniable legal compliance, a delightful user experience, and powerful integrations.

By focusing on these five pillars, you can select a true technology partner that will not only solve today's paperwork problems but also unlock new levels of automation and growth for the future.

Frequently Asked Questions

Are electronic signatures legally binding?

Absolutely. In the United States, the ESIGN Act and UETA provide the legal framework that makes electronic signatures as valid as handwritten ones.

Similarly, the eIDAS regulation governs their legality across the European Union. The key is to use a compliant platform like eSignly that can provide a strong audit trail to prove the integrity of the signature process.

How secure is my data with an e-signature app?

Security varies by provider, which is why it's a critical evaluation point. A top-tier provider like eSignly uses advanced encryption (AES-256) for all documents, provides detailed audit trails, and adheres to internationally recognized security standards like SOC 2 Type II and ISO 27001.

Always check a provider's security certifications.

Do my clients need to install software or pay to sign a document?

No, and they never should. With eSignly, signers receive an email with a secure link. They can open and sign the document on any browser, on any device (desktop, tablet, or phone), without needing to download an app, create an account, or pay any fees.

Can I customize documents with my own company branding?

Yes. Leading platforms understand the importance of a consistent brand experience. eSignly's Business and Enterprise plans allow you to add your company logo and custom branding to the emails and signing pages your clients see, ensuring a professional and trustworthy experience.

What if I only need to send a few documents a month?

That's a perfect use case for a free plan. Many top providers, including eSignly, offer a free tier that allows you to send a limited number of documents each month.

It's a great way to experience the benefits of electronic signatures without any commitment.

Ready to Eliminate Paperwork Forever?

Stop letting manual processes dictate your speed. The gap between your business and a more efficient, secure future is one click away.

It's time to upgrade your agreements.

Experience the power of eSignly with our free, full-featured trial.

Sign Up for Free